Customer Testimonials

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DealerRater Jul 1, 2026

Very attentive and considerate, ad well as informative during the entire process and after when calling about features.

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DealerRater Jun 26, 2026

We had to best time shopping for a new car! Frankie was so helpful and nice!

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DealerRater Jun 26, 2026

The customer service team were very friendly and professional. Our salesman Tyler Welch was very friendly and helpful. We felt very comfortable and confident that we would get a great experience. The experience was great. We will definitely recommend Rainbow to family and friends.

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DealerRater Jun 25, 2026

Excellent service! Would highly recommend this dealership if your looking for a no hassle car buying experience.

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DealerRater Jun 23, 2026

The service was really good. They got me checked in right away, shuttled me to my office. I was at my office 20 mins after showing up to the dealership. And they checked for a recall while I was there. Great experience.

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DealerRater Jun 18, 2026

Their dealership is the best in the MARKET. I will give them a 10 out of 10

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DealerRater Jun 15, 2026

Very Helpful has great understanding of the GMC brand of vehicles. Understanding of economy and money savings.

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DealerRater Jun 11, 2026

Everyone was extremely nice and friendly. Very welcoming. They answered all questions me and my husband had. It was a great experience and I’ll be back again in the future to purchase another vehicle when the time comes!

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DealerRater Jun 10, 2026

Very clean, organized, friendly people, quick, responsive great organization beautiful location. Services are completed in a timely manner.

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DealerRater Jun 6, 2026

Rocky was great. I was very happy with my truck . Everyone was very nice to talk to

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DealerRater Jun 2, 2026

Service is usually good, I've had a couple of issues where I had to return for additional service. Other than that I have no complaints other than the service is a bit on the pricey side.

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DealerRater May 31, 2026

They went above and beyond to make sure me and my family had a safe ride that was affordable for us. Thank you Michelle Smith Y’all helped us out so much!!

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DealerRater May 29, 2026

They always provide friendly service and their hours of operation make it convenient for working families.

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DealerRater May 28, 2026

service was great. wait time was less than expected. additional issue was corrected at this time.

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DealerRater May 27, 2026

Rainbow Northshore truly is a great example for what customer service is all about. They are always willing to go the extra mile to take care of you.

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DealerRater May 27, 2026

I arrived at my scheduled time, was greeted by a representative, Fred, who confirmed the issue, and he had me back on the road in less than 30 minutes. Thanks!

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DealerRater May 27, 2026

My vehicle was taken in in a timely manner and the oil change was done quickly.

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DealerRater May 26, 2026

I’m from Mississippi. Their price beat anything in Mississippi but it took too long to get the registration paperwork. Mississippi requires registration within 30 days. I only had 10 days left when I received the registration paperwork.

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DealerRater May 26, 2026

Went in for an oil change, was told I needed a new radiator to the tune of 2k. Went over to my normal firestone who said that i didnt need one according to the pressure test success of 16psi (or whatever the measurement is). Sounds suss. Dont expect me back.

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DealerRater May 24, 2026

The experience was extremely easy from start to finish thanks to Christian! We were well taken care of!

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DealerRater May 21, 2026

Another great job. My wheel wells look brand new again. Replaced a window seal and door handle that was peeling. A really great job.

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DealerRater May 17, 2026

Was a great experience dealing with the sales team at rainbow gmc would definitely recommend they .

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DealerRater May 8, 2026

I went in because there was water leaking from the window on the driver side door took them less than 30 minutes to figure out what was wrong to temporarily fix it while they order a new rubber gasket for that window. I had two other things on the list that they were supposed to do but parts need to be ordered for those and they're taking care of that when all of the parts are in I will go back and have everything fixed. Always very nice always very accommodating.

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DealerRater May 6, 2026

Great experience! Ed was very nice and thorough throughout the whole process. Would highly recommend Rainbow GMC

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DealerRater May 4, 2026

Oil change and tire rotation no issues took me at exactly on time had me out and about an hour maybe even a little less.

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DealerRater May 2, 2026

A.K. Is always polite, not aggressive and easy to communicate with. This is not the first vehicle I have purchased from him. Even other vehicles at previous dealerships he worked at. Awesome experience. Dealership need some detail cleaning.

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DealerRater May 2, 2026

Service was excellent!!!! Oil change and tire rotation were completed in a timely manner!!! Was informed of a recall service and it was done…. Always excellent service here.

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DealerRater Apr 30, 2026

Did not get the same happy feeling when I left as before. I felt deceived. I drove all the way from Houma because I try to show loyalty but did not feel like it was mutual. would not be returning for my next purchase.

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DealerRater Apr 29, 2026

My salesperson was Eduar Henao, he did a great job, took care of me, would definitely recommend him to anyone purchasing a vehicle. Already told my buddy he needs to go see him for a new truck. I didn’t work with anyone else named below

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DealerRater Apr 28, 2026

EVERYONE THAT I WORKED WITH WAS EXTREMELY FRIENDLY. CAR COMPLETED IN TIMELY MANNER. CLEAN FACILITY.

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DealerRater Apr 25, 2026

Christian was great and helpful through the whole process. Very responsive and timely with all questions asked

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DealerRater Apr 24, 2026

Everyone I encountered was very friendly. I especially enjoyed the no pressure sales approach from Sean. The team also respected my budget needs for a vehicle. I would give my family and friends a recommendation to deal with Rainbow.

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DealerRater Apr 20, 2026

Simple oil change. Work done as requested. I waited for the car and the wait was not that long.

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DealerRater Apr 19, 2026

Christian was a great sales rep. Very professional and helpful with issues with the trucks electronics.

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DealerRater Apr 14, 2026

Frankie was amazing at coordinating to take stuff off my last truck and put them on my new truck. Sena in service was so helpful and in constant communication with me about my truck.

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DealerRater Apr 13, 2026

The Salesman was spot to make sure I purchased the vehicle with all amenities requested. The Finance Mgr was respectful to my request for information and details of warranty. Overall the best dealership experience to date.

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DealerRater Apr 2, 2026

They don’t like to honor warranties, had to do my own research for them to see it was same issue as of 6 months ago. Engine light on crack in welds by brackets of exhaust pipes..

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DealerRater Apr 1, 2026

Christian Weidie worked hard to help develop a price and deal that would work for me.

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DealerRater Mar 31, 2026

Over priced, car still not working like it was. I asked about my tire sensor and they gave me a run around about 1 of them then after I picked up my car all four of my sensors were out (after I asked about it twice) I will say everyone was nice and or pleasant and timely. But my car still has issues and they did not address what I asked. Also to add on again the price was outrageous and unnecessary. It was a cheap part they charged well over 150 for. After this experience I do not think I will ... Read More

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DealerRater Mar 30, 2026

Rainbow Northshore GMC has taken wonderful care of me for the last 8 years. I am very pleased with their professionalism and courteous attention to my needs. I would definitely recommend them to anyone!

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DealerRater Mar 27, 2026

My experience with Rainbow has been one I hope neither have to deal with again. The initial experience was FANTASTIC! Drove 350 miles to get the truck I wanted. Rusty, Luke and Darren and all the other employees were kind and helpful. Our problems revolve around the truck itself. Mr Dawson has gone ABOVE and Beyond to help me and resolve the nightmare the truck created for us. I'd most definitely recommend Luke, Darren and Rainbow to anyone interested.

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DealerRater Mar 27, 2026

Very pleased with service. Professional, prompt, courteous, and completed as advised. Rainbow Northshore second to none.

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DealerRater Mar 27, 2026

This dealership is by far the best vehicle purchase experience I have ever had! Vince and Frankie were stellar examples of what a customer wants in their sales people.

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DealerRater Mar 27, 2026

Prompt, courteous and efficient! X X X X X X X X X X X X

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DealerRater Mar 26, 2026

Muy buena atención de todos en especial de mi asesor EDUAR HENAO gracias por todo

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DealerRater Mar 26, 2026

Everyone at the Rainbow was friendly and polite. Would definitely recommend Rainbow Northshore to anyone!

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DealerRater Mar 24, 2026

Rainbow Northshore GMC are the best at what they do ! Great service and competitive price

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DealerRater Mar 22, 2026

They made the experience quick and very easy. Will definitely do business with them again!

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DealerRater Mar 20, 2026

Buying my truck was seamless and easy. I searched online for the truck that I thought was best. Sean and his team took care of the rest.

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DealerRater Mar 17, 2026

Everyone was very attentive and thorough. Definitely a good experience for what could have easily been a bad experience.

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DealerRater Mar 16, 2026

Easy in and out, probably waited about an hour for oil and tire rotation. Sena kept me informed.

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DealerRater Mar 13, 2026

Very professional organization Excellent Team Effect Sincere cooperation on all aspects of acquiring this new auto

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DealerRater Mar 12, 2026

Best GMC dealership around, if you are thinking of buying a car here you should! They have so many loyal customers and I can see why. Go see Anthony, Vincent, AJ Adam’s, Matt Smith and AJ Batlle for a wonderful experience. I love my new 26 Acadia!

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DealerRater Mar 12, 2026

Ed is very helpful and knowledgeable making buying a car a little less complicated, all star for Rainbow Northshore

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DealerRater Mar 12, 2026

I had pleasure conducting business with Rainbow Northshore GMC. The sales associates Ed and Leo were both very friendly, cooperative, respectful, attentive, and not pushy, nor aggressive. The sales manager Darren was pleasant as well and he gave me a great deal on my vehicle purchase. Tim in finance was honest and straightforward, he did not push for unnecessary add-ons, and he gave me a fair deal for financing. Overall I am very happy with the folks at Rainbow Northshore GMC, and I would go back there for future purchases. I would also recommend it to my friends and family ... Read More

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DealerRater Mar 11, 2026

They were understanding and prompt! The wait was short and my walk around was informative

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DealerRater Mar 11, 2026

Sena and Fred are awesome. Outstanding support. Danny is great too. Very nice people. Only place I take my truck. I highly recommend

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DealerRater Mar 10, 2026

Christian was great to work with. Very patient and helpful. Would definitely recommend him to anyone in the market for a vehicle.

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DealerRater Mar 10, 2026

From me driving into the service bay to the body shop repairing my truck I received excellent service. Thank you Joel, Fred, Andy and Eric.

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DealerRater Mar 9, 2026

Great staff! Everyone was friendly and very help. The best vehicle purchase experience I have ever had

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DealerRater Mar 9, 2026

Rainbow made the whole process so easy. Frankie and Vince took care of me. My entire family has bought our vehicles through rainbow and wouldn’t have it any other way.

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DealerRater Mar 6, 2026

It’s a very nice dealership. Everyone I dealt with was very pleasant. Frankie was great as a salesman and very knowledgeable about the GMC Sierra I purchased at your dealership. I look forward to doing business with Rainbow Northshore GMC in the future. Last question, I picked up the vehicle.

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DealerRater Mar 6, 2026

Super fast, in and out before I had a chance to open my laptop! Highly recommend!

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DealerRater Mar 5, 2026

Repairs were completed in a timely manner. I appreciate the communication and being kept in the loop of where we were with repairs.

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DealerRater Mar 5, 2026

The Collision department ran by Manager. Andy was very professional also Eric the body shop technician who worked on my truck had a personality and was professional and took care of my truck as he fixed it

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DealerRater Mar 4, 2026

Everyone we dealt with was very helpful and caring . We would like to thank all those who helped us with our choice of the GMC truck we were looking for.

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DealerRater Mar 1, 2026

Polite staff! I had set an appointment over the phone, and everything went as planned and scheduled.

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DealerRater Feb 27, 2026

We had a great experience buying our vehicle!!! Christian was wonderful to help us with everything!!!

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DealerRater Feb 27, 2026

Fast and very easy to make a deal with. They took my camper top off and installed on my new truck.

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DealerRater Feb 26, 2026

All staff and Justin were helpful and patient and we got a deal done quickly.

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DealerRater Feb 26, 2026

My experience with Rainbow has been very good, I especially like the shuttle service that they offer.

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DealerRater Feb 25, 2026

Anthony put the deal together and held the vehicle for us until after Mardi Gras. We had an amazing experience with our salesperson AJ Adams and in finance with Matt. AJ was so thorough in explaining all the features of the vehicle and Matt got us out the door quickly. We were very happy with our in-person experience. Your internet inquiry needs work. The text messages I received said they are working on pricing and availability but no one got back to me. We almost did not go to the Rainbow dealership due to that. It is now my understanding ... Read More

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DealerRater Feb 24, 2026

Fast professional service. Very courteous and prompt. Will certainly continue to be de them for my GMC service.

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DealerRater Feb 24, 2026

Fast professional service . Very courteous and prompt. Will certainly continue to be de them for my GMC service

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DealerRater Feb 20, 2026

I’ve known Joel for a few years, and we became friends through my dealings with Rainbow GMC’s service friends. Joel has been a fantastic help, keeping me in the loop from the moment I ordered until the factory shipped it and then arranging my appointment at my body shop. Joel is a real asset to Rainbow GMC, and I truly mean it. I’ve made a lifelong friend with Joel. Craig, who owns Rainbow GMC, should be incredibly proud of Joel and the achievements of the entire service department, especially their professionalism.

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DealerRater Feb 18, 2026

Justin was knowledgeable, not pushy and we would consider using him again. Rainbow’s service is great as always.

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DealerRater Feb 18, 2026

Frankie was amazing! Very helpful and easy to work with. Will be back to see him!

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DealerRater Feb 18, 2026

I have encountered a problem with a scratched truck and had no update or help from them . They don’t want to take any responsibility, very disappointing!

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DealerRater Feb 17, 2026

I am usually satisfied with service here but this time I can’t with confidence know everything was checked since my DEF fluid was not topped off or was my Wiper fluid.

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DealerRater Feb 12, 2026

Anthony did a great job staying on track with what we were looking for. AJ was also a great help. The Rainbow team is friendly and professional.

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DealerRater Feb 11, 2026

I cannot say enough good things about Michelle and Matt. They made this process easy and painless! They made us feel like family! Great experience!

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DealerRater Feb 11, 2026

En esta agencia son muy amables Está muy limpia y hablan Inglés y español Y ayudan mucho explican my bien Y te ayudan a calificar para sacar tu carro.

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DealerRater Feb 11, 2026

This is the second time I have brought my truck in for service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my vehicle has been ready for 2 hours. I was told they called my name. once. They never followed up and I could have sat there the entire day without knowing my truck was ready i lost 2 hours of work because I had to use the restroom and missed the 1 call. This happened last time as well so i guess shame on me. ... Read More

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DealerRater Feb 9, 2026

The experience with Rainbow Northshore GMC over the past 3 times has been the most disappointing experience. I will be switching to Crown Buick GMC and will be issuing a letter of my disgust with your service department.

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DealerRater Feb 6, 2026

Always the best experience here. Mason was great to work with and made the process easy.

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DealerRater Feb 6, 2026

No signage to say “check in inside”. Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still present. Went directly back and was told I would have to wait 1.5 hr for service team to be available to look at issue. When issue was identified, was told to go to another dealer/service department due to lack of rental cars.

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DealerRater Feb 6, 2026

Rainbow GMC is exceptional dealership BECAUSE of the team that I was so fortunate to work with. Ben Henry is the best ever. still takes time out of his day to answer all my questions. Anthony was so helpful in getting me the fantastic deal. I would recommend this team any day any time!!

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DealerRater Feb 6, 2026

Jarrod and Sena and Joel were professional and courteous. Needed a part that was ordered before I left the dealership.

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DealerRater Feb 6, 2026

Joel and his team go out of their way to take care of customer needs!

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DealerRater Feb 5, 2026

I recieved great service, they were easy to work with, Cheyenne was great! 10/10!

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DealerRater Feb 4, 2026

Great salesman her named is Rocky. She was wonderful, everything went very good. She's Great.

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DealerRater Feb 4, 2026

AJ Adams is a great salesman, very friendly, fair and honest. I will definitely purchase from him again.

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DealerRater Feb 1, 2026

Best service great inventory great salesman AJ Adams He went above and beyond to satisfy my shopping for a new truck

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DealerRater Feb 1, 2026

The employees at this dealership were nice and helpful. The dealership had every vehicle I wanted to look at and more.

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DealerRater Jan 30, 2026

I think I no was misled about the extended warranty. I thought it was covered from bumper to bumper. I learned elsewhere. The warranty didn’t cover the tire sensors. So needless to say I was very disappointed

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DealerRater Jan 29, 2026

Adviser Fred very helpful answering my questions on my vehicle. Oil change and tires rotated in 40 minutes.

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DealerRater Jan 29, 2026

I recently Bought 2 vehicles from Rainbow and every person that I talked to were respectful and kind. They were able to get me in and out with exactly what I wanted. I was extremely pleased with my experience!

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DealerRater Jan 29, 2026

Great service chris is parts did a fantastic job ordering and notified me when part came in ! Thanks

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DealerRater Jan 27, 2026

Everyone was professional and very helpful in our search for a new car. We got exactly what we were looking for with the best service and professionalism

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DealerRater Jan 27, 2026

Service has always been hassle free and straightforward. Good communication prior and. During any work performed.

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