Customer Testimonials
Loved dealing with this dealership.everyone was kind and helpful.will definitely recommend this dealership to my friends
They did great work fixing 2500 hd for the anti lock brake system Highly recommended. It was fixed in one day!
Quick, efficient, and all around great! Franklin was a pleasure to work with! They made our last purchase a true hassle free experience.
The service was prompt, everyone was professional and courteous, and I will certainly be coming back.
Pretty good experience Tyler was our sales person. Did a great job. Also, the finance manager was very thorough and quick.
Always friendly and knowledgeable about the work to be done on the vehicle with good explanation of what was performed.
Very satisfied with our salesperson Mr Franklin very kind and helpful Matt the financing guy was very helpful very satisfied my experience at Rainbow GMC will always b remembered and bragged about to all my friends now comes the most important part the after sale service and as promised I'm very confident it would be extremely helpful also and very satisfied with my new truck 3500 it is a beast Thanks Rainbow GMC
Very helpful and honest employees. Willing to stay late and work out deals over multiple days. Fantastic pricing.
Professional,helpful and was in and out in less than an hour Thank you so much
Frankie was a huge help when I was trying to figure out what I wanted. The entire showroom staff was amazing, friendly, and accommodating. Thank you for everything!
The staff at the dealership are always so pleasant to deal with they take my car in right away ask me what I need if I need anything out of the norm am I going to wait am I going to pick it up all the questions. They are always kind they do a great job I lost my card I love this dealership.
Excellent friendly service, I’ve been using Rainbow Northshore GMC for service going over two years now, and they’ve never let me down. I have always received excellent service and friendly greetings.
My visit was quick and easy. The feedback that I received from the team was easy via text and phone. I also believe I was charged fairly for the work that was done on my daughter's vehicle.
He is the best service manager ever. I would not trust my vehicle to anyone else but him.
It was pleasure dealing with the Rainbow service department. Everyone was courteous and my issue was resolved very quickly. I also ran into a very good salesman and sales manager I dealt with when I purchased my vehicle, and they remembered me.
Good dealer, up front communication. Will come back in the future. Friendly service associates. Thank you
Make an appointment and everything works smoothly. My experience at the service department has usually been courteous and professional.
⭐⭐⭐⭐⭐ 5 STARS — HIGHLY RECOMMEND!
I honestly can’t say enough good things about my experience here! When I walked in, my credit was less than perfect—let’s just say it had seen better days 😂. But instead of making me feel embarrassed, judged, or like I was wasting their time, this team went above and beyond to help me get into a vehicle!
From the finance department to my salesman, everyone treated me with respect, patience, and genuine kindness. The finance guy worked HARD to find a way to make it happen, and my salesman was absolutely the best around! He ... Read More DealerRater - Sep 23, 2026
The service departments understanding of the problem and check in was very quick and efficient. Repair was completed the same day. I was notified promptly that my vehicle was ready. Checkout was quick and my vehicle was brought up promptly and I was on my way. Thanks
Everyone at dealership was amazing from start to finish. I would definitely recommend them to all friends and family.
The GM Vincent and Sena, the service advisor, took care of my girlfriend’s car within a few days. This was by far the best experience I’ve ever had with a service department, and I’ve personally worked in the car business for years. Sena was super responsive and informative. 10/10
Would definitely recommend! Service was great! The service manager will definitely make your experience smooth!
The oil change was very quick . No time wasted. Job well done in l3ss thn and hour
Makes the whole transaction easy from drop off to pick up. The entire experience professional and personal.
1. CarFax still reports that our Encore has 89,317 miles! We actually have ONLY about 31,759. Jared corrected his mistake &:gave us the corrected repair order. Someone needs to contact them. correct the error and HAVE CARFAX SEND US A CORRECTED REPORT! 2. On the + side, Jared worked very hard on this job and was courteous. 3. I am stunned that a major GM repair facility took 5 days to get a part that is known to fail on 2021 Encore! 4. So I thank Jared for his efforts.
The car business is a difficult one for most people to navigate. I've purchased dozens of cars in my life at dealerships ranging from Acura to Volvo and everything in between. Never have I felt more comfortable buying than with this dealership. From the administrative personnel (Kim and Matt) to the service department, and sales (Tyler) everyone at this dealership seems genuinely interested in trying to make sure that your experience is a positive one. Let's face it, cars are insanely expensive. For those of us who remember years ago, it seems as though the prices now are ... Read More DealerRater - Sep 4, 2026
Great friendly service. Took the time to help me find the right vehicle. Felt valued
Was greeted at the door by friendly associate and offered water while I waited work was done wuickly and professionally
They were up front on how long it might take to fix the problem. Then they finished early. Also a shout out to Christian who got the ball rolling . Thank you !
I waited over 2 hours for an oil change. Needed info on fixing my turn signal light. That took about 45 minutes to determine it was not under warranty. Why it was not covered was not fully explained to me
Very efficient and knowledgeable sales staff especially AK and AJ in finance. Would recommend to anyone looking for new vehicle
Excellent Customer Service from Manager Mr. Kerry and Salesman Mr. Christian They treated our family with: courtesy, friendliness, helpfulness,responsiveness, dependability, reliability, respectfulness, and accommodated our individual needs.
I purchased a 2026 GMC Sierra from Rainbow and couldn’t be happier with the overall experience. They had the best incentives I could find anywhere in the state and gave me a killer deal on my trade-in, which actually made trading in my 2024 Sierra make sense.
As part of the deal, I also wanted to add a leveling kit at a discounted price. Since I was limited on time that day, I wanted to pay for it separately and come back another time to have it installed. When I called the following week to schedule the installation, there was a ... Read More DealerRater - Aug 22, 2026
Enjoyed the experience. Ask twice to detail new truck and after two attempts the quality was sub par. Everything else was satisfying.
The service was fine. In and out in about an hour and a half. A bit long for an oil change, but they were busy. Pleasant atmosphere.
Good deal on a Yukon. Trusted the young salesman. Love the vehicle as well. Recommend this dealer
Great team , from sales man to financial . Clean facilitie and prompt service department. I was very impressed
Was in and out relatively quick aj bought us a coke and the vehicle was a fair price the guys outside cleaned the vehicle up in no time the wife seems to be happy with the vehicle purchase sales team works well with one another.
Hope this was a good purchase, it was a good service of the delivery, no issues
Joel who is the service manger and always comes tell me hello while I am checking in with my service writer. Matt and Eric are the only two technicians that I wanna work on my truck. Matt Eric respect my truck where they clean it. They always clean when they drive it and I respect that thank you.
Joel and Fred of Rainbow GMC Service department is so friendly and professional every time I visit
I loved the service and hospitality that was shown. My truck runs great thanks so much
Communication was inconsistent. I had to call multiple times for updates which ranged from my car would be ready same day to it will be nearly 2 weeks before it is ready. I also called to ensure there was wiper fluid added to my car. When I checked at pickup, there was not. This is the second time my car has been serviced here without checking my wiper fluid. It makes me concerned of what else has been missed.
James met me in the service drive as soon as I drove up! Sena took excellent care of my vehicle for service! Great people, great service, good communication. We will definitely be back!
Everyone was very nice and helpful, Highly recommend to anyone looking to purchase a new vehicle
I don't have any issues with the dealership at this time, I don't like filling out surveys
GREAT service and professional staff. The waiting room and restroom were clean. Never have any complaints
Mason was a huge help and facilitated a quick turnaround. I appreciate the updates and quick service.
Our salesman, Tyler, and the man from the finance dept, AJ Battle, were extremely kind and helpful!
Service agents and technicians were very courteous, prompt and professional. I will.continue to have my vehicle maintenance done here.
Entire purchase experience. From starting the conversation, value of my trade, inventory, owner, salesman and finance are all top notch!
We were extremely pleased with Mr Smith product knowledge and patience he took with us walking through the process of purchasing our truck.thank you very much
The team has always been outstanding! They are efficient in their work and get things done on time and accurate. Great communication communications with the service managers through text and phone.
My service appointment was quick and staff was very friendly and helpful nice waiting area.,
I am very disappointed with this dealership, I’m really beginning to believe that once you’ve made your purchase, they’ve received their money and their loyalty to you is out of the window because the deal has been sealed. They are not concerned about anything that happens with you after you’ve made your purchase. I truly hope that the owner of this dealership read this review and realizes that their customers are very important, especially when they spend that kind of money to purchase vehicles from their dealership. I have been having problems with my vehicle since ... Read More DealerRater - Jul 19, 2026
Best service ever. Great team effort all around. Couldn’t ask for more. Thank you.
Outstanding sales, service and customer service!!! Always friendly and helpful. I’m super happy with my purchase and the service.
Helpful and nice people easy to work with good selection of vehicles to choose from have done business twice with them will continue to do so
The experience was smooth and thorough. My advisor was prompt professional and ensured everything was completed to my satisfaction.
The whole process was smooth and exactly how buying a car should go. You should not put a word minimum in here.
Satisfied with the service. Purchased vehicles before with them a had no problems. Will Recommend
Great communication with the service staff and easy early bird drop off and pick up as well
The Sales and Service department staffs have all been a pleasure to deal with and I would certainly buy another vehicle from Rainbow.
Everyone, the service department was very nice. They were on time for my appointment and had me out quicker than I had expected.
Cost increases multiple times throughout the year. I never receive a check list of what was performed and the condition each item is. I do not trust they actually do the multipoint inspection. Not sure how my car is at 120000 miles and they haven't mentioned needing new break pads
Joel and Fred are some amazing employees of Rainbow GMC. Fred had my appointment made for me and when I arrived for my appointment my truck was taken to the mechanic to have my DEF issue addressed. The technician come talk to me. They reset the computer on the DEF tank and now it’s reading the fluid, kudos to the technician. Thank you.
The installation of the new tires and rims was excellent and timely. Shout out to the Parts Department for assisting me with the selection of the tires and advice on the rims. He is the best!
Vincent and Akil done a wonderful job on selling us a Truck. Great salesmen and Truck
Christian did an awesome job. Courteous, knowledgeable and pleasant to deal with. Highly recommend. Delivered vehicle to me
Checked in at 10:45am for an 11:00am appointment. Had scheduled an oil change and check tire for air leak. When I checked in, I said that I would be using points to pay for the visit. I waited 2 hours before asking the service department if it was ready. They were finishing the paperwork for payment. I go to pay at 1:15pm and they did not process the points. I had to go back to the service department. I spoke with a different service person in the service department, and he was going to process it. Waited another 15 minutes and it ... Read More DealerRater - Jul 3, 2026
Prompt, friendly service. They were very accommodating to take care of our vehicles needs. All members of the staff were polite and professional.
The Salesman, Eduar (Ed), was one of the more knowledgeable salesperson I have dealt with in my last 5 vehicle purchases...He knows the products well and all the accessories and how to operate them. He was enjoyable to work with.
Very attentive and considerate, ad well as informative during the entire process and after when calling about features.
We had to best time shopping for a new car! Frankie was so helpful and nice!
The customer service team were very friendly and professional. Our salesman Tyler Welch was very friendly and helpful. We felt very comfortable and confident that we would get a great experience. The experience was great. We will definitely recommend Rainbow to family and friends.
Excellent service! Would highly recommend this dealership if your looking for a no hassle car buying experience.
The service was really good. They got me checked in right away, shuttled me to my office. I was at my office 20 mins after showing up to the dealership. And they checked for a recall while I was there. Great experience.
Their dealership is the best in the MARKET. I will give them a 10 out of 10
Very Helpful has great understanding of the GMC brand of vehicles. Understanding of economy and money savings.
Everyone was extremely nice and friendly. Very welcoming. They answered all questions me and my husband had. It was a great experience and I’ll be back again in the future to purchase another vehicle when the time comes!
Very clean, organized, friendly people, quick, responsive great organization beautiful location. Services are completed in a timely manner.
Rocky was great. I was very happy with my truck . Everyone was very nice to talk to
Service is usually good, I've had a couple of issues where I had to return for additional service. Other than that I have no complaints other than the service is a bit on the pricey side.
They went above and beyond to make sure me and my family had a safe ride that was affordable for us. Thank you Michelle Smith Y’all helped us out so much!!
They always provide friendly service and their hours of operation make it convenient for working families.
service was great. wait time was less than expected. additional issue was corrected at this time.
Rainbow Northshore truly is a great example for what customer service is all about. They are always willing to go the extra mile to take care of you.
I arrived at my scheduled time, was greeted by a representative, Fred, who confirmed the issue, and he had me back on the road in less than 30 minutes. Thanks!
My vehicle was taken in in a timely manner and the oil change was done quickly.
I’m from Mississippi. Their price beat anything in Mississippi but it took too long to get the registration paperwork. Mississippi requires registration within 30 days. I only had 10 days left when I received the registration paperwork.
Went in for an oil change, was told I needed a new radiator to the tune of 2k. Went over to my normal firestone who said that i didnt need one according to the pressure test success of 16psi (or whatever the measurement is). Sounds suss. Dont expect me back.
The experience was extremely easy from start to finish thanks to Christian! We were well taken care of!
Another great job. My wheel wells look brand new again. Replaced a window seal and door handle that was peeling. A really great job.
Was a great experience dealing with the sales team at rainbow gmc would definitely recommend they .
I went in because there was water leaking from the window on the driver side door took them less than 30 minutes to figure out what was wrong to temporarily fix it while they order a new rubber gasket for that window. I had two other things on the list that they were supposed to do but parts need to be ordered for those and they're taking care of that when all of the parts are in I will go back and have everything fixed. Always very nice always very accommodating.
Great experience! Ed was very nice and thorough throughout the whole process. Would highly recommend Rainbow GMC
Oil change and tire rotation no issues took me at exactly on time had me out and about an hour maybe even a little less.
A.K. Is always polite, not aggressive and easy to communicate with. This is not the first vehicle I have purchased from him. Even other vehicles at previous dealerships he worked at. Awesome experience. Dealership need some detail cleaning.
Service was excellent!!!! Oil change and tire rotation were completed in a timely manner!!! Was informed of a recall service and it was done…. Always excellent service here.
Did not get the same happy feeling when I left as before. I felt deceived. I drove all the way from Houma because I try to show loyalty but did not feel like it was mutual. would not be returning for my next purchase.